ONLINE / VIRTUAL CONSULTATIONS
With Shuna Hammocks, MIT. Consultant Trichologist
Expert Hair & Scalp Care from the Comfort of Your Home

Professional Guidance Without the Travel
Hair loss, thinning, or persistent scalp issues can be deeply distressing. While an in-person visit is ideal for physical diagnostics, it is not always practical due to distance, mobility limitations, or neurodiverse needs.
This is where an Online Consultancy provides a vital solution. Shuna Hammocks, a trusted Consultant Trichologist with over 25 years of clinical experience, offers professional advice and bespoke care plans directly to you, regardless of your location.
What is an Online Consultation?
Your online consultation is a 30-minute one-to-one video call with Shuna Hammocks. During the session, we’ll explore the key factors affecting your hair and scalp health, including:
- General health and well-being
- Diet and lifestyle
- Medical history and family background
This comprehensive review allows Shuna to assess your condition thoroughly and provide clear, personalised recommendations, whether that’s at-home care, follow-up appointments, or further clinical treatments if needed.
Why Choose an Online Consultation?
This consultation offers a trusted, personalised solution that fits seamlessly into even the busiest schedules.
- Convenience: Receive expert advice from the comfort of your home—no travel required.
- Confidential & Personalised: Your consultation is completely private, focused solely on your needs.
- Professional Expertise: Rely on years of experience and knowledge for trusted and effective guidance.
- Simple Preparation: Provide your details, photos, and optional test results to ensure a focused and productive session.
Perfect for those looking for effective solutions without stepping out of their home!
How to Prepare for Your Online Consultation
We aim to make your online consultation as smooth and effective as possible. Here’s what to do before your appointment:
To start with, complete the detailed form consisting of the following information:
- Personal Information: Name, date of birth, email address and phone number
- Medical & Lifestyle Information: Current substances used such as drugs, shampoos, and hair products
- History of Health: Type of allergy, intolerance, family background and when did you notice the condition.
Submit appropriate pictures for proper assessment:
- Upper Scalp: to determine how dense the hair on the head is.
- Crown: Straight and parted hair to the left or right for the exposure of scalp.
- Frontal hairline: For evaluating scanty hair or receding hair.
Share Recent Blood Test Results (If Available):
If you’ve had blood tests in the past six months, you can share the results for a deeper understanding of potential underlying causes. However, this is optional.
After form and photos have been uploaded:
- A payment of £150 is to be made.
- After the payment, the consultation will be offered on a Tuesday or Friday.
Using this online consulting, you’ll get professional evaluation and tailored recommendations for your hair and scalp, and work on your issues at home as you please.
What to Expect During Your Virtual Session
A Comprehensive Holistic Review
Your online consultation consists of a 30-minute one-to-one video call. We focus on a holistic evaluation to uncover the root cause of your concerns. During the session, we will explore:
- General Health and Well-being: Identifying systemic factors that influence hair density.
- Diet and Lifestyle: Reviewing nutritional intake and stress levels.
- Medical History: Discussing family background and any relevant health conditions.
This review allows for a thorough assessment and personalised recommendations, which may include at-home care, follow-up diagnostics, or a transition to clinical treatment if necessary.
After Your Consultation
At the end of your session, you’ll receive:
- A personalised plan outlining the steps to take at home
- Recommendations for follow-up care or clinical visits, if necessary
This approach ensures you can make progress immediately while addressing your concerns comprehensively.
Can All Hair & Scalp Issues Be Treated Virtually?
Many common issues like hair thinning, scalp irritation, and dandruff can be effectively evaluated and managed through virtual consultations. Expert trichologist Shuna Hammocks can provide personalised advice and treatment plans based on the photos you share, your health history, and the insights discussed during your consultation.
Some may require further in-person evaluation or clinical treatment. If we feel an in-person consultation would better address your needs, we’ll let you know and guide you on the next steps.
How to Book Your Online Consultation?
Booking your online consultation with Shuna Hammocks is quick and easy:
- Click the button below to book your appointment.
- Fill out the Client Form and provide the requested information.
- Attach minimum two photos of the client
- Share preferable time
- Provide the bank details
- Secure your session with a fee of £150 (for online / virtual consultancy only)
We are available Monday to Friday for virtual consultations. Take the first step to healthier hair today!
Book Your Online Consultancy Now
Click below to get started on your journey to healthier hair and a happier scalp.
Frequently Asked Questions
Many common issues like hair thinning, scalp irritation, and dandruff can be effectively evaluated through high-resolution photos and health history. However, some conditions may require a physical examination or trichoscopy in our Sussex clinic. If we determine that an in-person visit is necessary for an accurate diagnosis, we will guide you on the next steps.
Following your session, you will receive a personalised plan outlining specific steps to take at home, alongside recommendations for products or follow-up clinical visits if required.
To ensure the most accurate assessment, you must fill out the Client Form, submit clear images of your hair and scalp, and share any recent blood test results.
